Privacy Policy

Effective January 1, 2026

Palos Verdes Estates Concrete, palosverdesestatesconcrete.com, hi@palosverdesestatesconcrete.com

Who this policy covers

This policy explains how Palos Verdes Estates Concrete, a concrete contractor in Palos Verdes Estates, CA, handles the information you share with us through this website.

It applies to every page of our site, from the home page to our service and city pages, and to the estimate requests and messages that come to us through it. If you'd like to know more about who we are before you reach out, our About page has that.

What information we collect

When you fill out our contact form, we collect what you type into it. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a cracked driveway, a sinking patio slab or a new pour.

If you call us at (424) 307-8097 or email us, we keep the details you give us so we can follow up about your project.

Our site may also collect basic technical information automatically when you visit. That includes things like your browser type, the device you're on, the pages you looked at and roughly how you found us. It doesn't tell us who you are by name.

How the contact form works

Our contact form is run by an outside form service, so what you enter is sent through that service before it reaches us. That provider handles the information under its own privacy terms.

We only use what comes through the form to answer your request and work with you on your job.

Cookies and analytics

Cookies are small files your browser saves so a site can work properly and remember basic settings. Our site and the tools it uses may set them.

We may use analytics tools to see which pages people visit and how the site is used, so we can fix what isn't working and make the information easier to find. These reports are about visits in general, not about you personally.

You can block or delete cookies in your browser's settings. The site should still work, though some features may not behave as expected.

How we use your information

We use your information to reply to you, set up an estimate, plan and schedule the work, and keep in touch about your project until it's done.

We also use general site data to understand how the site is doing and to improve it.

We don't sell your personal information, and we don't rent it out or trade it to other businesses for their marketing. We only share it when we have to in order to do the work, such as with a service that helps run our site or form, or when the law requires it.

How long we keep it

We keep your information as long as we need it to handle your request and finish your job, and after that for as long as we reasonably need it for our business records, warranty questions and tax or legal requirements.

If you reached out but never booked, we don't hold on to your details any longer than we have a reason to. When we no longer need information, we delete it or stop using it.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it if it's wrong, or ask us to delete it. You can also ask us to stop contacting you at any time.

Some records we may need to keep for legal or tax reasons, and if that's the case we'll tell you. We won't treat you any differently for making a request.

Children's information

Our site is meant for adults planning work on their homes and property. We don't knowingly collect information from children, and if we learn we have, we'll delete it.

Keeping your information safe

We take reasonable steps to protect the information you send us and limit who can see it. No website or online service is completely secure, so please don't send anything through the form that you wouldn't want shared, like payment card numbers.

Changes to this policy

We may update this policy if the way we run our site or handle information changes. The current version will always be on this page.

How to raise a privacy question or concern

If you have a question about this policy, want to make a request about your information, or think something wasn't handled right, let us know and we'll look into it.

You can call us at (424) 307-8097 or reach us through our Contact page. We reply within 1 business day.